SMS Terms & Conditions

1Life Healthcare, Inc. (“One Medical”) provides standard-rate SMS (Short Messaging Service) programs in connection with the services we provide. Subscribers in our programs have provided express consent to receive recurring messages from One Medical via one of our short codes, while understanding that consent is not a condition of service from One Medical, and message and data rates may apply. For more information, and to access the terms and conditions applicable to each short code program (the “SMS Terms and Conditions”), please select one of the links below:

Multi-Factor Authentication SMS Short Code Terms

One Medical may revise, modify or amend its SMS Terms & Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted. You agree to review the applicable SMS Terms & Conditions periodically, and your continued use of the Short Messaging Service will indicate your acceptance of the applicable SMS Terms & Conditions.

If you have any questions about One Medical’s Privacy Policy or the One Medical Terms of Service, you may read our privacy policy at and our terms of service at You may also contact Customer Support with any questions or issues using